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Who We Are

IPROM Group is one of the fastest emerging organization having diverse interest in the field of Business & Data Analytics Solutions, Loyalty Program Platform, IT & ITES Services, Campaign Management Services, E-Commerce and Mobility & Enterprise Messaging Solutions. The Group began its journey in the summer of 2011 with corporate headquarters in Bangalore and offices in Mumbai, Kolkata, New Delhi, Chennai, Hyderabad, Pune and in all the major State Capitals across India, besides having points of presence in Middle East, Asia Pacific and Africa. We harness the power of alliances and leading edge technology, combined with the ownership of a world-class network infrastructure, to create business-enabling end-to-end solutions. We bring the benefit of various industry verticals to our customers and partners. The exuberance of youth under the guiding arm of the experienced is the key to IPROM Group’s inorganic growth in a short span. The amalgamation of experience and resources is our main core strength which by itself is a lethal combination for the products and services we deliver. The Group has partnership with some of the world’s best known brands. Our wide ranging multi disciplinary businesses deliver solutions that touch the general mass at every walk of life. Every IPROM Group Business Division is a distinctive brand by its own identity and area of expertise. Their strength lies in harnessing intelligence, talent, and experience to bring the competitive advantage to all the stake holders in the process.

Business Principles

Our Vision

To be the premier and most preferred service provider of Information and Communications Technology Enabled Business processes and services in the diverse spectrum and geography we cater to.

Our Values

Our values help us drive our objectives by which we achieve meaningful results. Our Corporate Values helps us in leading from the front in converged Information & Communications technology space through deep rooted & trustworthy relationships.

INTEGRITY

We insist on open, honest and fair relationships with our customers and business partners. We believe this is the only way to do business.

INTEGRITY

COMMITMENT

On the basis of Integrity, we do all that is needed to deliver value to all stakeholders. In the process, we and all our team members are accountable for our own actions and decisions.

COMMITMENT

LEADERSHIP

We will continuously strive to 'do the right thing' in support of our customers, fellow employees and all of our stakeholders. We will lead by example and set our standards high for others to follow.

LEADERSHIP

PEOPLE

We respect our employees and value their contributions.Work environment is professionally challenging & personally rewarding. Being committed to the professional development of each person as they progress through their career at IPROM Group.

PEOPLE

SPIRIT

We foster innovation & will take risks to improve our service offerings. We will continuously strive to be the best in order to earn & securely maintain our leadership position as the premier provider of outsourced business process services.

SPIRIT

SPEED

To Respond to our customers with a sense of urgency. Continuously striving to finish before deadlines and choosing the most efficient way out to optimise organisational efficiencies.

SPEED

Leadership Team

IPROM Group is run by a team of successful professionals who have contributed in development as well as establishing various major brands in, IT & ITES, Telecom, Media, FMCG, Automobile and Services Sector. The exuberance of youth under the guiding arm of the experienced is the key to its spectacular growth in a short span.

JIMUT.K. MAZUMDER

Managing Director

JIMUT.K. MAZUMDER
Managing Director

Under Jimut Mazumder’s stewardship, IPROM Group enjoys a position of leadership in all the sectors in which it operates. He is the Chief Architect for all our projects including VIAPROM, which has become new benchmarks for Customer Relationship Management & Loyalty Program. He has spearheaded many innovations in IT & ITES, Mobility, E-Commerce. He is also the Founder and Managing Director of IPROM Group. He has lead from the front and made brands like GETMYFOOD.COM, MOBIPROM and VIAPROM to reckon.

He is an accomplished executive with domestic & international experience in Operations, P&L oversight, multi channel product distribution and marketing involving both in start-up & growth operations. He is a results-oriented and a decisive leader with proven success in new market identification and strategic market positioning. Having a track record of increasing sales & growing bottom line while spearheading operational improvements to drive efficiency and reduce costs. Prior to his entrepreneurial venture, Jimut has had corporate stints with GMAC- A GM company, Allianz Bajaj, Jaya TV, MMSCDPL- a premier media distribution company in South Asia, engaged in distribution of major TV Channels across all Media platforms and last stint being at MPOWER- a Class A Telecom VAS Service provide as Business Head from July 2008. Jimut is an MBA (PGDM) from Institute of Modern Management, Kolkata.

CHAITHRA K SUDARSHANA

Director - Group Operations

CHAITHRA K SUDARSHANA
Director - Group Operations

Chaithra KS is the Group Director of Operations & Human Resources Management Functions. She is responsible for drawing positive results from the resources and her core area of focus consist of Talent Acquisition, Talent Management, and Leadership Development.Being part of Leadership team she had been bestowed with the responsibility of making IPROM Group a great place to work and she had undoubtedly made IPROM Group a world class equal opportunity player. She dons many hats and also oversees the Legal and Administration Functions at IPROM Group. She also leads the Corporate Communication, PR and CSR initiatives of the Company.

With a cumulative work experience of more than 16 years, Chaithra had worked in Human Resource Functions of various organisations in different executive category. She was previously associated with N. Ranga Rao & Sons- makers of Cycle Brand Agarbatti in Mysore, Stride Softwares - a Bangalore based IT & ITES recruitment Company and her last stint has been as Head- Human Resources in MGAIPL a telecom VAS Service provider based at Bangalore. Chaithra received her MBA degree in Human Resources from Mysore University and she is a Commerce graduate from Karnataka University, Dharwad.

MAHABALESHWARA HEGDE

Head - Engineering

MAHABALESHWARA HEGDE
Head - Engineering

Hegde as we call him has more than two decades of experience in Engineering and new product developments. He is responsible for the creation of all the engineering, products and platforms. Hegde directs the Group's technology vision and is responsible for aligning IPROM Group’s various IT businesses’ technical competence with the emerging trends and futuristic technologies relevant to our services and the industry. Hegde is also responsible for IPROM Group’s Global alliances and related eco-system which helped to further group's technology leadership.

Prior to IPROM Group, Hegde had various stints in developing software products/application on various domains like Banking & Finance (EVRY Projects), Logistic, Retail, Healthcare and Security. He has been responsible for driving technology group in Java/JEE area by providing technology roadmaps and doing research and development in emerging JAVA/JEE, Cloud and other technologies. He has driven technology focus for 200 + team members technology group. Has been focusing on IT security and advanced Authentication Solution, IoT and IoT Enabled technology. He has worked with Europe, Nordic, US and Asia pacific regional customer (Australia, Japan, India). Hegde received his Master of Computer Application from Indira Gandhi Open University New Delhi and also his Master of Business Management (IT) from National Institute of Management. Hegde is a TOGAF 9.0 Certified Enterprise Architect and has vast experience in Amazon Cloud, Google & Microsoft Cloud Platform.. His aspirations has always been leading the organization through innovations and through delivery excellence, mentor people and contribute to open source communities.

DEBABRATA CHATTERJEE

Head - Finance

DEBABRATA CHATTERJEE
Head - Finance

Debabrata Chatterjee is the Chief Financial Officer at IPROM Group and heads the company’s global finance function. Prior to this role, Debabrata was Vice President, Finance at GETMYFOOD- Online Food Ordering Platform, group’s E-commerce division. He has been with the organisation since 2011 and is part of the core team.

With over 3 decades of experience, his areas of expertise and responsibility include financial accounting and reporting, revenue assurance, partnering with business on strategic initiatives, treasury management, systems implementation, taxation and investor relations. Prior to joining IPROM Group, Debabrata Chatterjee has worked with many Indian & Multinational organization in different capacities. Debabrata Chatterjee is a Chartered Accountant from ICAI and a Bachelor of Commerce from Calcutta University.

Our Business

IPROM Group provides Data & Business Analytics Solutions, Enterprise Messaging Solutions, Customer Relationship Management, Campaign Management Services and Loyalty Program Platform. It has partnership with some of the world’s best known brands and organization. Our wide ranging multi disciplinary businesses deliver solutions that touch the general mass at every walk of life. Every IPROM Group division is a distinctive brand by its own identity and area of expertise. Their strength lies in harnessing intelligence, talent, and experience to bring the competitive advantage to their clients.


At IPROM Group, we strive to maintain the top position for all our brands by offering best quality products and services to our clients & customers. We believe in creating a brand culture through our brands, where the guiding principle for all activities revolves around delivering the brand commitments to customers.

By Business Sector

VIAPROM ANALYTICS SECURES THE BOTTOM-LINE

VIAPROM provides INTEGRATED BUSINESS SOLUTIONS powered by ANALYTICS SOLUTIONS supported by OMNI CHANNEL CAMPAIGN MANAGEMENT and LOYALTY PROGRAM PLATFORM to Retailers, Consumer facing businesses and various other sectors. VIAPROM’S primary focus is to capture large and varied sets of high quality data to uncover hidden patterns, unknown correlations, market trends, customer preferences and other useful & necessary information which helps retailers to take more informed & wise business decisions. VIAPROM also helps to execute unique customer engagement programs, instant gratification to customers to generate higher ROI, effectively manage memberships and rewards, interact with customers across multiple channels and track loyalty program performance. With all the available actionable insights & intelligence, VIAPROM helps to create successful & targeted marketing Campaigns and in the process it optimizes the campaign planning, simplifies management, automates multi-channel execution & facilitates tracking and measuring of the campaign performance

ANALYTICS SOLUTIONS

At VIAPROM, we can generate deeper insights across the entire value chain of Retail operations, including procurement, supply chain, sales and marketing, store operations, and customer management. Our vast experience of working with multiple retailers across the world has helped us to develop a Retail Analytics framework that can be used to structure major part of the operations of a Retailer. The major touch points are:

An in-depth and well-rounded CRM Services is an important element in maintaining business. Not only is CRM a business strategy but it is also a powerful tool to connect with consumers. Developing this bond is essential in driving the business to the next levels of success. Today’s marketing landscape is changing and organizations struggle to achieve or maintain good marketing communications with existing consumers as well as prospective customers. But unlike the general approach in the past, most organizations are now aiming at specific targets. Tracking a particular goal as opposed to random and scattered pursuits allows organizations to channel their marketing efforts to obtain highest possible return on investment. VIAPROM CRM Platform is more than just building good customer relationships. With VIAPROM CRM Integration, the business user is provided with a single point of truth by assimilating various aspects of running a business such as maintaining an accounting or finance system and keeping up with phone messaging services, Web services, mobile device use and SMS system. VIAPROM CRM integrates all these aspects and assists to run business more effectively and efficiently.

An Intelligent Cloud based application VIAPROM EDGE+ helps managing the complete database of your Customer in a seamless way and enables you to interact with your Customers thereby keeping the Customers engaged with your product & services all the time. VIAPROM completely eliminates the hardship of storing the Customer database and associated records. It helps in tracking the Customer data and their previous purchases like never before and provides you with an option of launching a LOYALTY Program. VIAPROM CRM Platform is an iterative process that turns customer data into customer loyalty. VIAPROM’s EDGE+ is the process a business uses to study and learn more about customers’ needs and purchasing behaviors in order to develop stronger and longer-lasting relationships with them through an Award winning Loyalty program. EDGE+ also has an seamless Campaign Management Option to help marketing teams easily define and manage marketing campaigns both single channel & complex multi-channel designs and deliver the right message to the right customer through the right channel.

VIAPROM Loyalty Program Platform CONNECT+ offers all the tools needed to build a successful loyalty program. To maintain high levels of customer satisfaction, program participants can easily be engaged through the personalized contextual offers and promotion actions such as: lotteries, special auctions, coupons or benefits for the best customers. Loyalty program management is easier with innovative tools. With best-in-class VIAPROM Loyalty Management system you can create and execute unique customer engagement programs, effectively manage memberships and rewards, interact with customers across multiple channels and track loyalty system performance. In today’s world implementing CRM solutions along with a LOYALTY PROGRAM might involve considerable time and expense, but with VIAPROM you can implement CRM and launch your own LOYALTY PROGRAM on the fly backed by the most advanced technology.

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MOBIPROM has a host of messaging solutions across various delivery platforms, designed to cater to communication needs of an enterprise, over and above traditional channels. Our Telecom & Mobility portfolio comprises of Text, Voice, E-Business Services and Managed Customized Solutions. Our state-of-the-art Mobility platform powers a wide range of services in the telecom spectrum spanning all Mobile access Channels such as SMS, Voice, WAP, USSD, Video & Web. These services are delivered through robust technology platforms including carrier grade messaging gateways and voice platforms. We adopt a unique partnership model to engage closely with our partner telecom service providers in order to understand specific needs of our Clients, thereby creating a high impact & high value solution to address all unique requirements.

Delivering information to the right audience at the right time is one of the critical aspects of business communication today. Bulk Messaging is the dissemination of large numbers of SMS messages for delivery to mobile phones. It is used by enterprises, banks, media companies and consumer brands for a variety of purposes including entertainment, enterprise and mobile marketing. Bulk messaging is commonly used for alerts, reminders, marketing but also for information and communication between both staff and customers. Bulk messaging lets you deliver SMS messages to mobile handsets almost anywhere in the world.

Long code also known as virtual mobile number, is a reception mechanism used by businesses to receive SMS messages and voice calls. As well as being internationally available. Long numbers enable businesses to have their own number, rather than short codes which are generally shared across a lot of brands.

Mobile is the fastest interactive means of communication today. By using the MOBIPROM 2 way Long Code Services as the delivery medium between your organization and your Clientele, you can move closer to the targeted mass which no other platform can provide at any given point in time. The services rendered will provide an upper edge in comparison to your competition. You can always stay connected to your target group while on move or on business as the services will be available all across the world through all the carriers 24x7.

2 Way Messaging are more rapidly being used by the leading broadcasters, corporate houses, educational institutions, government agencies, financial institutions worldwide to canvass for 2-Way interaction because of its low cost from the Mobile Subscriber’s perspective. In the process of sending and receiving the messages, a large database of mobile users is created for further usage as per requirement.

MOBIPROM is one of the leading Bulk Voice SMS providers in India. Voice SMS platform “BUZZ” from MOBIPROM has been conceptualized based on latest technology trends to send large volume of voice SMS simultaneously. Voice SMS can be use widely for Election Campaign, Lead generation, event management, user verification in website, OTP, Brand Promotion, and General Announcements.

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Careers


A World of Opportunities! Creating satisfying Careers by Empowering, motivating a making a striking difference

At IPROM Group we don’t believe in “All work and no play” is the only way to move forward. At IPROM Group, an exuberant, youthful and vibrant work culture is the defining characteristic of the organisation. A friendly and a dynamic environment help our employees strike a healthy work-life balance. At IPROM GROUP we recognize that your career planning and growth is important and we help you in identifying and achieving career goals and objectives. Opinion and Feedback from all our staff members are collected on various occasions and career plan is prepared for each individual in line with KRA structures. The KRAs are designed keeping in view the goals of the organization and individual career ambitions and competencies.

Our greatest strength lies in our People! We are passionate about everything that we do! Most importantly the right attitude towards work and play. At OnMobile you will have the opportunity to be part of a diverse environment. With a talented workforce spanning varied geographies our culture is unique the pace challenging and opportunities unlimited! Be a part of a team that is fun-loving,celebrates diversity, works hard and consistently strives for excellence. Join us live your dreams!

Social Responsibility

Our Vision

To substantially contribute for the economic and social development of the communities in which we operate. In doing so, we would like to build a better, sustainable way of life for the weaker sections of society and raise the human development index. At IPROM Group we believe that an organisation’s performance should be measured by its Bottom Line contribution to building, social, economic and environmental capital.

Business Contacts

MOBIPROM

Sector
MOBILITY & TELECOM
Company
PROM Telesoft Private Limited
Contact Details

VIAPROM

Sector
  • BUSINESS ANALYTICS
  • CRM SOLUTIONS
  • LOYALTY PROGRAM MANAGEMENT
  • CAMPAIGN MANAGEMENT SERVICES
Company
VIAPROM Technologies Private Limited
Contact Details